Privacy Policy

Effective Date: 04 May 2025

1. Who We Are

HouseLink UK is a property lead generation service connecting individuals seeking to rent or buy homes in Greater Manchester with trusted local estate agents.

Our website address is: https://houselinkuk.com

2. What Personal Data We Collect

When you interact with our website or services, we may collect the following personal data:

For Property Seekers:

  • Contact Information: Name, email address, phone number

  • Property Preferences: Property type, budget, preferred location, additional requirements

  • Communication Data: Any messages or inquiries you send us

For Estate Agents:

  • Contact Information: Name, email address, phone number

  • Agency Information: Agency name, business details, and service focus

  • Communication Data: Any message, inquiry, or submission via our website or direct channels

We do not collect sensitive personal data unless explicitly provided by you.

3. How We Use Your Data

We process your personal data to:

For Property Seekers:

  • Match you with estate agents offering properties aligned with your preferences

  • Communicate with you regarding your inquiry and present relevant property options

For Estate Agents:

  • Review your expression of interest in collaboration

  • Contact you to explain our process, send test leads, and potentially initiate a working relationship

For All Users:

  • Improve our services and user experience

  • Comply with legal obligations

We rely on the following legal bases for processing your data:

  • Consent: When you voluntarily provide data via our forms

  • Legitimate Interests: To operate and enhance our services in a relevant, secure, and efficient manner

4. Data Sharing and Disclosure

We may share your data with:

  • For Property Seekers: Estate agents we believe can provide relevant property options

  • For Estate Agents: We do not share your data unless required for operational or legal purposes

  • Service Providers: Third-party vendors who assist us in operating our website, communications, analytics, and hosting

All third parties are contractually obligated to protect your data and only process it under our instructions.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or to defend legal claims.

6. Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal data

  • Request correction of inaccurate or outdated information

  • Request deletion of your personal data

  • Object to or restrict processing

  • Withdraw consent at any time (where applicable)

  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, contact us at: info@houselinkuk.com

7. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize content, analyze traffic, and improve the user experience. You can control cookie settings in your browser.

For more, see our Cookie Policy.

8. Data Security

We apply appropriate technical and organizational safeguards to protect your personal data from loss, misuse, unauthorized access, or disclosure.

9. International Data Transfers

If your personal data is transferred outside the UK, we ensure adequate protection through standard contractual clauses or other lawful mechanisms.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. The updated version will be published on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

📧 Email: info@houselinkuk.com